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How custom booking forms work
01
Add your fields
Drop in text, number, phone, dropdown, or checkbox fields — whatever your business needs.
02
Set the rules
Mark fields required or optional and add validation so data always arrives clean.
03
Collect everything at booking
Customers provide all the details in one go — no follow-up messages.
04
Arrive prepared
Your team walks into every appointment with the information they need.
Why custom booking forms help
What you miss without custom fields
01
Gather specific information before the appointment saves time
02
You have to follow up with customers for missing information
03
Support for text, number, phone, dropdown, and checkbox fields
04
Generic form doesn't capture your specific business needs
05
Set fields as required or optional based on your needs
06
More back-and-forth communication before appointments
07
Validation rules ensure clean, complete data
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Frequently Asked Questions
Find answers to common questions about Rezzervo and how it helps your business.
Can I customize the booking form?
Yes. Add your own questions and fields to the booking flow, such as intake notes, preferences, or required consents, alongside name, email, and phone.
Which field types are supported?
Text, long notes, dropdowns, checkboxes, and phone inputs with country-code selection cover most intake needs for salons, clinics, and studios.
Can I make fields required or optional?
Yes. Mark critical questions as required so bookings cannot be confirmed without them, and keep nice-to-have fields optional.
Can different services have different forms?
Yes. Attach tailored questions per service — for example allergy notes for coloring treatments or injury history for physiotherapy.
Where do I see customer answers?
Answers appear on the booking details in your dashboard and in confirmation emails, so staff can prepare before the appointment.
Does the form work in all languages?
Yes. Standard fields follow the page language across English, German, French, and Albanian; keep custom labels short so they read well everywhere.
Can I collect GDPR consent in the form?
Yes. Add a required consent checkbox with your privacy wording so customers agree before confirming, supporting your GDPR process.
Will long forms hurt conversion?
Keep forms short: only ask what staff truly need before arrival. Rezzervo shows one focused step at a time to keep completion rates high.
Can customers add notes to a booking?
Yes. An optional notes field can be enabled so customers share arrival info, preferences, or questions with each reservation.
Are custom answers searchable?
Yes. Booking details including custom answers stay attached to the customer record, making repeat visits faster and more personal.
Rezzervo
Online booking for local services
Rezzervo