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How payment disposition works
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Set your deposit
Choose a flexible percentage from 1% to 100% of the booking total.
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Customers pay to confirm
A secure Stripe payment locks in the appointment at the moment of booking.
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Revenue is secured upfront
You get paid before the appointment even happens.
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No-shows become rare
Financial commitment means customers show up — and follow-ups disappear.
Why payment disposition helps
What you miss without payment disposition
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Secure revenue upfront — customers pay a deposit to confirm their booking
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Higher no-show rates from customers with no financial commitment
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Flexible deposit percentages from 1% to 100% of the total price
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No way to secure revenue before the appointment
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Reduces no-shows by requiring financial commitment from customers
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Manual payment follow-ups waste your time
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Secure payment processing powered by Stripe
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Frequently Asked Questions
Find answers to common questions about Rezzervo and how it helps your business.
How do payments work in Rezzervo?
Rezzervo processes payments through Stripe: charge in full, take deposits, or bill per booking, with funds settled to your connected account.
Can I require payment before the appointment?
Yes. Require full prepayment or a deposit at booking time to protect your schedule, especially for long or high-value services.
What happens with refunds and cancellations?
Refunds are issued through Stripe and referral or payout records update automatically, keeping your accounting consistent.
Which currencies are supported?
Stripe supports 135+ currencies, and cross-currency payouts convert automatically where Stripe supports the route, including EEA, US, UK, CA, and CH corridors.
Do I need my own Stripe account?
Yes, a connected Stripe account receives your funds. Onboarding is guided from the dashboard and takes a few minutes.
Are payment pages secure?
Yes. Card details are handled by Stripe over HTTPS and never touch Rezzervo servers, meeting PCI requirements by design.
Can I combine deposits with OTP verification?
Yes. Verified phone numbers plus deposits give the strongest no-show protection for premium services.
How do affiliate payouts interact with my revenue?
Affiliate transfers use the original charge as source where currencies match, so payouts never push your Stripe balance negative.
Can customers pay on site instead?
Yes. Keep selected services as pay-on-arrival while requiring prepayment only where your no-show risk justifies it.
Where do I see payment history?
Every booking shows its payment state in the dashboard, and Stripe provides invoices, exports, and dispute handling.
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Transparent pricing
Rezzervo charges a 5% platform fee on every deposit received through the platform. The remaining amount is transferred directly to your Stripe Connect account.
Rezzervo
Online booking for local services
Rezzervo